FAQs

Products and ordering

DO YOUR PRICES INCLUDE TAX?

No, displayed on our website do not include taxes. The applicable taxes will be calculated and displayed during the checkout process. Please note that we are not responsible for any customs tax.

DO YOU OFFER GIFT WRAPPING?

Unfortunately not at this time, however we can add gift notes. Just leave a note with your order at checkout.

WHAT IF AN ITEM IS OUT OF STOCK?

If an item is out of stock, you can sign up for notifications below, and we will notify you when the product is back in stock. Don’t worry - we won’t spam! We only send out newsletters when a new product has joined our collection, or a most wanted item is back in stock.

Shipping and tracking

WHAT COUNTRIES DO YOU SHIP TO?

We offer Flat Rate Shipping and ship to all countries from Melbourne, Australia.

WHEN WILL MY ORDER BE DISPATCHED?

We dispatch orders once a week (generally Thursday or Friday).

HOW LONG WILL IT TAKE TO GET MY ORDER AND HOW CAN I TRACK MY ORDER?

We use AusPost to send out all orders. Non-paper items come with a tracking number.

With tracking, it generally takes 2-3 weeks for your order to arrive once dispatched.

With tracking:

  • Australia: 5-7 working days
  • US, UK, and New Zealand: 2-3 weeks
  • Rest of Europe, South America, Africa, and Asia: 3-6 weeks

With no tracking (letter mail only):

  • Australia: 5-7 working days
  • US, UK, and New Zealand: 3-6 weeks
  • Rest of Europe, South America, Africa, and Asia: 4-8 weeks

If you need help with your order, please e-mail us at titlepieces@gmail.com.

CAN I UPGRADE TO EXPRESS SHIPPING?

Yes, please e-mail us at titlepieces@gmail.com and we will give you a quote for express shipping.

COLLABORATIONS AND REQUESTS

HOW CAN I REQUEST A PRODUCT?

If there’s a product you would love to see on TitlePieces, a request for a certain design, or a book you would love to see us create products for, e-mail us at titlepieces@gmail.com with the subject PRODUCT REQUEST.

DO YOU DO AUTHOR COLLABORATIONS?

Absolutely! We’ve worked with Scarlett St Clair, Jessica S Taylor, and L.L. Campbell. We have also created products with permission from Nicole Fiorina and Penelope Douglas (coming soon). Please reach out to us at titlepieces@gmail.com with the subject AUTHOR COLLAB REQUEST if you are interested in working with us.

DO YOU COLLABORATE WITH INFLUENCERS?

We love working with BookTokers, Bookstagrammers, and Booktubers! At this time, we are not looking for collabs, but if you are interested, please reach out to us at titlepieces@gmail.com with the subject COLLAB REQUEST, provide your social links, and we will add you to our Bookfluencer list.

Collaborations and requests

HOW CAN I REQUEST A PRODUCT?

If there’s a product you would love to see on TitlePieces, a request for a certain design, or a book you would love to see us create products for, e-mail us at titlepieces@gmail.com with the subject PRODUCT REQUEST.

DO YOU DO AUTHOR COLLABORATIONS?

Absolutely! We’ve worked with Scarlett St Clair, Jessica S Taylor, and L.L. Campbell. We have also created products with permission from Nicole Fiorina and Penelope Douglas (coming soon). Please reach out to us at titlepieces@gmail.com with the subject AUTHOR COLLAB REQUEST if you are interested in working with us.

DO YOU COLLABORATE WITH INFLUENCERS?

We love working with BookTokers, Bookstagrammers, and Booktubers! At this time, we are not looking for collabs, but if you are interested, please reach out to us at titlepieces@gmail.com with the subject COLLAB REQUEST, provide your social links, and we will add you to our Bookfluencer list.

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